We offer flexible EMC support for EMC storage such as VNX, Unity, DataDomain and Isilon. Compared to OEM support, this is much more efficient and saves costs. At Infradax you get a service contract based on your IT needs. Because we have parts in stock and an engineer is quickly on site, emergencies are resolved within a day. Your IT infrastructure remains continuously available.
ADVANTAGES OF EMC SUPPORT AT INFRADAX
- Less costs than traditional OEM support;
- Flexible support contract fully customized;
- Choice of 24×7 and 9×5 Next Business Day support;
- For storage, servers and networking hardware;
- Extend your IT lifecycle;
- Expert engineers and consultants.
24×7 SUPPORT AND 9×5 NEXT BUSINESS DAY SUPPORT
Because we can perform a health check periodically, risks are kept to a minimum. This is optional with both Platinum 24×7 support and Gold 9×5 support. Should something happen, we will intervene quickly so that all activities can continue. In the event of a total system crash, we provide a replacement system the same day at 24×7 critical mission support. With a support contract from Infradax you get a structural solution for the IT environment. In addition to our Platinum 24×7 support, we also offer Gold 9×5 Next Business Day support. Read more about our service levels.
- Infradax Platinum – 24×7 Mission Critical support;
- Infradax Gold – 9/5 Next Business Day onsite support;
- Infradax Silver – 9/5 Next Business Day spare part onsite support.
REQUEST A QUOTE FOR EMC SUPPORT
A service contract for EMC support that meets all your needs? Then quickly contact our team of consultants. In addition to expert advice, you will receive a competitively priced offer for professional support for your storage.