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EMC SUPPORT

  • Certified engineers
  • Flexible contracts
  • On location within 4 hours
  • All brands in 1 contract
  • Periodic health check
  • 40% cheaper than the vendor

We offer flexible EMC support for EMC storage such as VNX, Unity, DataDomain and Isilon. Compared to OEM support, this is much more efficient and saves costs. At Infradax you get a service contract based on your IT needs. Because we have parts in stock and an engineer is quickly on site, emergencies are resolved within a day. Your IT infrastructure remains continuously available.

 

ADVANTAGES OF EMC SUPPORT AT INFRADAX

 

  • Less costs than traditional OEM support;
  • Flexible support contract fully customized;
  • Choice of 24×7 and 9×5 Next Business Day support;
  • For storage, servers and networking hardware;
  • Extend your IT lifecycle;
  • Expert engineers and consultants.

 

24×7 SUPPORT AND 9×5 NEXT BUSINESS DAY SUPPORT

 

Because we can perform a health check periodically, risks are kept to a minimum. This is optional with both Platinum 24×7 support and Gold 9×5 support. Should something happen, we will intervene quickly so that all activities can continue. In the event of a total system crash, we provide a replacement system the same day at 24×7 critical mission support. With a support contract from Infradax you get a structural solution for the IT environment. In addition to our Platinum 24×7 support, we also offer Gold 9×5 Next Business Day support. Read more about our service levels.

 

REQUEST A QUOTE FOR EMC SUPPORT

 

A service contract for EMC support that meets all your needs? Then quickly contact our team of consultants. In addition to expert advice, you will receive a competitively priced offer for professional support for your storage.

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Jeroen van Aernsbergen

Operationeel manager

hello@infradax.com+31 (0) 33 789 00 33

Stats 2019

41

Countries

600+

Support contracts

1328

Supportcalls solved