Support

24x7 MISSION CRITICAL SUPPORT

  • Certified engineers
  • Flexible contracts
  • On location within 4 hours
  • All brands in 1 contract
  • Periodic health check
  • 40% cheaper than vendor contracts

With the highest service level from Infradax you are assured of 24×7 IT support for your data center environment. We call this the Platinum service level. When hardware parts no longer function, we replace them the same day. A certified engineer is on-site within 4 hours of your report. We also arrange a replacement system in the event of a total system crash. Your hardware will also receive a health check (optional) by a certified engineer.

 

ADVANTAGES OF PLATINUM SUPPORT:

 

  • 24×7 mission critical support;
  • Competitive prices;
  • Flexible contracts from 1 month;
  • Same day on-site support and part replacement;
  • Certified engineer on location within 4 hours;
  • Multiple brands under 1 contract;
  • Periodic health check (optional);

 

CHOOSE SUPPORT LEVEL BASED ON YOUR REQUIREMENTS

 

The support level can be fully tailored to your operational requirements. The support contracts of Infradax are flexible. This means that you choose the support that perfectly matches your IT environment. In this way you keep full control and continuous availability of the IT infrastructure and you extend the IT lifecycle. More support levels from Infradax:

 

RELIABLE HIGH QUALITY IT SUPPORT

 

We are there for you in small and large calamities. You will receive 24×7 mission critical support and on-site support in case of problems on the same day. Regardless of age or whatever brand the hardware is. This applies to servers, storage and networking hardware. With our dedication to IT and specialized consultants and engineers, we offer you tailor-made solutions.

Infradax offers professional support for leading brands such as IBMEMCLenovoNetAppCisco,  HPE and Dell.

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Gerard Schipaanboord

Team- and Accountmanager

hello@infradax.com+31 6 50 24 08 39
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Satisfied customers who preceded you

51

Countries

600+

Support contracts

115+

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A question, request or quotation? Contact us!

hello@infradax.com

+31 33 789 00 36

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