For all NetApp hardware, we offer NetApp support. With traditional OEM support, you might have to wait a long time for certain parts. At Infradax, we carry all parts in stock and we’ll send an engineer in case of emergencies. Thus, business can be resumed immediately and problems can be avoided. Because of this efficiency, Infradax is much more affordable than support from the premium brands themselves. With a flexible support contract your hardware remains continuously available.
Benefits of NetApp support at Infradax
- Lower costs than traditional OEM support;
- Flexible and custom support contracts;
- Choice of service levels 24/7 and 9/5 Next Business Day support;
- For all NetApp storage hardware, including FAS and E series;
- Extend your IT life cycle;
- Expert engineers and consultants.
Different service levels for specific IT needs
With a custom service contract, you get a structural solution for your NetApp storage. This provides continuity and support for specific IT needs. Your IT infrastructure gets periodic health checks with full support. Because of this, risks are minimized and you keep complete control over the storage. In case of a total system crash, we can arrange instant replacement storage, so work can continue. In addition to 24/7 IT support, you can also choose 9/5 Next Business Day support. Flexible NetApp support contracts are based on one of the following service levels:
- Infradax Platinum – 24/7 full support;
- Infradax Gold – 9/5 Next Business Day On-site Support;
- Infradax Silver – 9/5 Next Business Day spare part on-site support.
Request a quote for NetApp Support
Save money on NetApp support and contact us today. Our consultants give you advice about the right service contract and also offer you an affordable quote.