Remote monitoring services allow us to continuously monitor your IT environment. Infradax does this 24/7, so that we can immediately take action in the event of emergencies. By monitoring your systems non-stop, we can prevent problems at all times. This guarantees the continuation of your system’s up-time and all of your business processes. In the event of any problems, we are able to fix these remotely. If you need to replace a component, we will send an engineer or the separate part to your office.
The benefits of Infradax remote monitoring
- 24/7 monitoring of your IT environment;
- Competitive prices;
- System analysis every 3 months;
- Immediate assistance in the event of emergencies;
- Fast on-site engineer or spare parts;
- Replacement hardware in the event of a complete system crash;
- Support for all IT hardware brands.
24/7 critical mission support
At Infradax, we offer support contracts that are fully adapted to your organisation. With our 24/7 support service, we are available for support all day and night. Moreover, we will send immediate assistance in the case of an emergency. Using our remote monitoring service, we are able to remotely manage your hardware and quickly solve any issues. In the event of larger problems, we will send an on-site engineer within 4 hours. Our specialist will repair your system so that your servers, storage and networking facilities will be back up and running within a day.
Custom service contracts
Remote monitoring services are optional with a 24/7 critical mission support contract. The service contract is fully customisable and adapts alongside your organisation. Thanks to this flexible support contract, you can guarantee the quality and up-time of your IT infrastructure in the long term.
Request quotation for remote monitoring
Interested in using remote monitoring services in your IT environment? Feel free to contact us and we will provide you with a competitively priced quotation. After closely discussing the requirements with you, our experts will establish a custom IT support contract.