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EMC Support

For EMC storage, we offer flexible EMC support. Compared to OEM support, it is more efficient as well as more affordable. At Infradax, you get a service contract based on your IT needs. Because we have parts in stock and make sure an engineer is on-site quickly, problems are solved within a day. Your IT infrastructure therefore remains continuously available.

Benefits of EMC support at Infradax

  • Lower costs than traditional OEM support;
  • Flexible and custom support contracts;
  • Choice between 24/7 and 9/5 Next Business Day support;
  • For all EMC storage hardware, such as the VNX(e) series;
  • Extended your IT life cycle;
  • Expert engineers and consultants.

24/7 full support and 9/5 Next Business Day support

Because we regularly perform a health check, risks are minimized. This comes standard with 24/7 support and is optional with 9/5 support. And if something should happen, we take action quickly, so that the work can continue. In case of a total system crash, we provide a replacement system the same day with 24/7 critical mission support. With a support contract from Infradax you get a structural solution for the IT environment. In addition to full support, we have 9/5 Next Business Day support. Read more about our service levels:

  • Infradax Platinum – 24/7 full support;
  • Infradax Gold – 9/5 Next Business Day On-site Support;
  • Infradax Silver – 9/5 Next Business Day spare part on-site support.

Request a quote for EMC Support

A service contract for EMC support that meets all your needs? Do not hesitate to contact our team of consultants. In addition to expert advice you get a discounted quote for professional support for your storage.

REQUEST A QUOTE!

Get in touch for more information regarding our EMC support services.

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