MANAGED SERVICES EXTENDS THE WAY YOU NEED IT
The support of our Managed Services goes beyond standard procedures, because we carry out all specified changes (requests for accounts, authorization adjustments, online workplace design), incidents and updates within the fixed monthly amount. The costs of unexpected incidents or changes are also covered in advance. Changes and incidents are solved with our fixed method, based on ITIL (Information Technology Infrastructure Library). Parts that are used for this are:
- Change management
- Incident management
- Problem management
- Release management
- Service desk
The fixed amount per month is based on, among other things, the number of servers and branches of your organization and the complexity of the network. Where possible, work is also carried out remotely.
WANT TO KNOW MORE ABOUT OUR MANAGED SERVICES?
Would you like to know more about the possibilities of our Managed Services for your IT infrastructure? Feel free to ask your question to specialists without obligation.