If you really want to outsource all care for the management and maintenance of the IT infrastructure, then the Managed Services of Infradax are the solution. With this, our support goes even further than with our Proactive management service. For example, we also take care of all standard changes (such as setting up an online workplace, creating accounts), updates, resolving incidents (without additional costs) and possibly functional application management. Your own IT team can therefore fully focus on support and new projects for your business.
For a fixed amount per month we take care of all the management of the IT environment. With active monitoring, we also proactively prevent problems from arising, because prevention is better than cure. You can also opt for less extensive support and up and down between our packages. Our Proactive management service appears to be the most suitable for most organizations. So you can start with that first and then see whether scaling up is necessary.
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The support of our Managed Services goes beyond standard procedures, because we carry out all specified changes (requests for accounts, authorization adjustments, online workplace design), incidents and updates within the fixed monthly amount. The costs of unexpected incidents or changes are also covered in advance. Changes and incidents are solved with our fixed method, based on ITIL (Information Technology Infrastructure Library). Parts that are used for this are:
The fixed amount per month is based on, among other things, the number of servers and branches of your organization and the complexity of the network. Where possible, work is also carried out remotely.
Would you like to know more about the possibilities of our Managed Services for your IT infrastructure? Feel free to ask your question to specialists without obligation.
