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Managed Services

If you want to outsource all IT infrastructure management and maintenance, Infradax Managed Services is the solution for you. This takes our support a step beyond our Proactive Services. For example, we also provide for all standard changes (such as creating an online workplace, creating accounts), updating, solving incidents (without additional costs) and, if necessary, the functional application management. Your own IT team can now fully focus on support and new projects for your business.

Complete support for a fixed fee

For a fixed monthly fee, we will take care of all of your IT management needs. With active monitoring we actively prevent problems, as it is better to be safe than sorry. You can also opt for a less extensive support and up- and down scale between our packages. Our Proactive Services are best suited for most organisations. That is where we suggest you start, and then see if upscaling is necessary.

Benefits of Managed Services

  • We will completely unburden you from all of your IT infrastructure care
  • Fixed monthly fee
  • Including incidents and unexpected changes
  • Your team can fully focus on new developments and projects
  • Time and cost savings
  • More time for business management
  • Single point of contact

Managed Services goes further

The support of our Managed Services goes further because we also perform all standard changes (request accounts, authorisation adjustments, online workplace device), incidents and updates within the fixed monthly fee. The costs of unexpected incidents or changes are also covered in advance. Changes and incidents are solved through our fixed method, based on ITIL (Information Technology Infrastructure Library). Components used for this include:

  • Change management
  • Incident management
  • Problem management
  • Release management
  • Service desk

The fixed monthly fee is based on, among other things, the number of servers and locations of your organisation, and the complexity of the network. Wherever possible, work will also be done remotely.

Want to learn more about our Managed Services?

Want to know more about our Managed Services capabilities for your IT infrastructure? Please feel free to direct all your questions to our specialists.

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Get in touch for more information regarding our Managed Services

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